RokonetRoKonet

Privacy Policy

1. Introduction

At Rokonet, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Rokonet websites, mobile applications, and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our websites, mobile applications, or services.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on Rokonet websites, mobile applications, and services includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us.
  • Derivative Data: Information our servers automatically collect when you access Rokonet websites, mobile applications, and services, such as your IP address, your browser or device type, your operating system, your access times, and the pages you have viewed directly before and after access.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via Rokonet websites, mobile applications, and services to:

  • Create and manage your account.
  • Process your transactions and send you related information.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to Rokonet websites, mobile applications, and services.
  • Improve Rokonet websites, mobile applications, and services.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Data Retention

Rokonet retains personal information only as long as necessary to provide its services.

Data may also be retained to comply with applicable laws, resolve disputes, prevent fraud, maintain security, and enforce agreements.

When a user requests account deletion, personal information is deleted or anonymized within a reasonable period unless retention is legally required.

6. Data Deletion

Users may request deletion of their account and personal data by:

  • Using the in-app Delete Account feature (available in supported Rokonet applications), OR
  • Contacting us at privacy@rokonetindia.com

Requests are verified before deletion. Personal data will be deleted or anonymized except where legal obligations require retention.

Supported Rokonet mobile applications, including Rokonet Doctor and Rokonet MR, provide an in-app Delete Account option.

7. Contact Information

If you have any questions or comments about this Privacy Policy, please contact us at:

Last updated: August 31, 2026